{"id":1275,"date":"2024-11-04T11:36:11","date_gmt":"2024-11-04T10:36:11","guid":{"rendered":"https:\/\/www.statice-tempering.com\/support\/"},"modified":"2024-12-16T11:09:38","modified_gmt":"2024-12-16T10:09:38","slug":"support","status":"publish","type":"page","link":"https:\/\/www.statice-tempering.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\">SUPPORT<\/h1>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e52e509d wp-block-group-is-layout-constrained\"><\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e52e509d wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--4)\">\n<h2 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-large-font-size wp-elements-093d19e7472b966a9a253c62da9abe5e\" style=\"margin-bottom:0;font-style:normal;font-weight:600\">Training &amp; technical support<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/12\/masterclass-grandvoinnet.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"609\" height=\"457\" src=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/12\/masterclass-grandvoinnet.jpg\" alt=\"Photo Masterclass Bruno Grandvoinnet\" class=\"wp-image-1513\" style=\"width:325px\" srcset=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/12\/masterclass-grandvoinnet.jpg 609w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/12\/masterclass-grandvoinnet-300x225.jpg 300w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/12\/masterclass-grandvoinnet-600x450.jpg 600w\" sizes=\"auto, (max-width: 609px) 100vw, 609px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p class=\"justify-class\">STATICE Tempering can supply training for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>General knowledge about chocolate<\/li>\n\n\n\n<li>Pre-crystallization \/ Tempering<\/li>\n\n\n\n<li>The seeding technique<\/li>\n<\/ul>\n\n\n\n<p class=\"justify-class\">STATICE Tempering is at your disposal to help you use your equipment.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--4)\" \/>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e52e509d wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--4)\">\n<h2 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-large-font-size wp-elements-763e714c199d31616e5ec44b05ab1c48\" style=\"margin-bottom:0;font-style:normal;font-weight:600\">Warranty<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568991942-5d84eac6a69a2_w700h700.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568991942-5d84eac6a69a2_w700h700.jpg\" alt=\"Logo Garantie Statice Tempering\" class=\"wp-image-810\" style=\"width:325px\" srcset=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568991942-5d84eac6a69a2_w700h700.jpg 700w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568991942-5d84eac6a69a2_w700h700-300x300.jpg 300w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568991942-5d84eac6a69a2_w700h700-600x600.jpg 600w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568991942-5d84eac6a69a2_w700h700-150x150.jpg 150w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p class=\"justify-class\">We are convinced of the quality and robustness of our devices. These come with a 2-year warranty and a 1-year warranty for removable temperature probes. This warranty is valid from the date of delivery and applies to new appliances.<\/p>\n\n\n\n<p>In the event of a breakdown, defect or broken part outside the warranty period, we always provide after-sales service.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--4)\" \/>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-e52e509d wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--4)\">\n<h2 class=\"wp-block-heading has-primary-color has-text-color has-link-color has-large-font-size wp-elements-4aac0c79e81c6ca147953be81e1a2bea\" style=\"margin-bottom:0;font-style:normal;font-weight:600\">Periodic calibration<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568364742-5d7b58c6d0c6c_w700h700.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"700\" src=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568364742-5d7b58c6d0c6c_w700h700.jpg\" alt=\"\" class=\"wp-image-815\" style=\"width:325px\" srcset=\"https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568364742-5d7b58c6d0c6c_w700h700.jpg 700w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568364742-5d7b58c6d0c6c_w700h700-300x300.jpg 300w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568364742-5d7b58c6d0c6c_w700h700-600x600.jpg 600w, https:\/\/www.statice-tempering.com\/wp-content\/uploads\/2024\/11\/1568364742-5d7b58c6d0c6c_w700h700-150x150.jpg 150w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p class=\"justify-class\">Our devices feature highly accurate temperature measurement chains. Each device is factory-calibrated before delivery. Secondly, like all measuring equipment, periodic calibration is essential to guarantee reliable results at all times. This frequency is to be determined by the user (recommended frequency: once a year).<\/p>\n\n\n\n<p class=\"justify-class\">Upon request, STATICE Tempering can advise you and propose you a calibration contract.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><a href=\"https:\/\/www.statice-tempering.com\/en\/contact\/\" data-type=\"page\" data-id=\"26\">Contact us<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-primary-color has-alpha-channel-opacity has-primary-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--4);margin-bottom:var(--wp--preset--spacing--4)\" \/>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SUPPORT Training &amp; technical support STATICE Tempering can supply training for: STATICE Tempering is at your disposal to help you use your equipment. Warranty We are convinced of the quality and robustness of our devices. These come with a 2-year warranty and a 1-year warranty for removable temperature probes. This warranty is valid from the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1275","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/pages\/1275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/comments?post=1275"}],"version-history":[{"count":5,"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/pages\/1275\/revisions"}],"predecessor-version":[{"id":1567,"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/pages\/1275\/revisions\/1567"}],"wp:attachment":[{"href":"https:\/\/www.statice-tempering.com\/en\/wp-json\/wp\/v2\/media?parent=1275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}